This Privacy Policy describes how Skylicht Lab ("we", "us", or "our") collects, uses, stores, shares, and protects user information when users access or use the game Mech Survival, the website https://mech-survival.skylicht.com, customer support services, and other related services.

By installing, accessing, or using Mech Survival, you agree to the practices described in this Privacy Policy. If you do not agree with this Policy, please stop using the game and related services.

1. Scope

This Policy applies to:
- The mobile game Mech Survival;
- The official game website at https://mech-survival.skylicht.com;
- Customer support, player care, and troubleshooting services;
- Related features such as account login, game progress saving, player profiles, in-app purchases, advertisements, analytics, in-game events, and other services related to the game.

This Policy does not apply to third-party websites, applications, services, or content that we do not own or control.

2. Information We Collect

We only collect information that is necessary to operate the game, save game progress, provide account features, support players, analyze performance, display advertisements, process purchases, and protect the fairness of the game.

2.1. Account and Login Information

When you log in to the game through Google, Apple, or other supported login platforms, we may collect and process certain basic information, including:
- Account ID from the login platform;
- Email address, if provided by the login platform and if you allow it to be shared;
- Display name or nickname;
- Profile picture or avatar, if available;
- In-game player identifier;
- Account linking information used to save game progress and recover accounts.

We do not collect your Google or Apple account password. Login authentication is handled by the relevant platform according to its own policies.

2.2. Player Profile Information

While using the game, you may create or edit a player profile. This information may include:
- Character name or nickname;
- Avatar or in-game profile image;
- Player level;
- Player ID;
- Public in-game profile information, if the game includes leaderboards, friends, guilds, or community features.

You are responsible for the profile content that you create or upload. Please do not use names, images, or content that violates the law, insults others, or infringes the rights of third parties.

2.3. Gameplay Data and Game Progress

To operate the game and save your progress, we may collect data related to your gameplay activity, including:
- Account level, experience, stages, waves, missions, and level progression;
- Mechs, characters, weapons, equipment, skills, modules, gems, items, and upgrades;
- In-game currency, rewards, gift claim history, and item consumption history;
- Battle results, play time, win/loss counts, and in-game performance statistics;
- Event data, daily missions, battle pass, spins, reward chests, or limited-time activities;
- Skill build choices, upgrades, and gameplay interaction behavior.

This data is used to save game progress, synchronize data across devices, balance gameplay, fix bugs, improve the player experience, and detect fraudulent behavior.

2.4. In-App Purchase Information

If the game offers in-app purchases, transactions will be processed through Google Play, the Apple App Store, or the applicable payment platform.

We may receive and store certain transaction-related information, including:
- Purchased product ID;
- Transaction ID or receipt ID;
- Purchase time;
- Transaction status;
- Refund status, if any;
- Items, offer packages, or in-game currency granted to the account.

We do not directly collect or store your credit card information, bank account number, or full payment details. Such payment information is processed by the applicable payment platform.

2.5. Advertising Data

If the game displays advertisements, including rewarded ads, interstitial ads, or banner ads, we and our advertising partners may collect or process certain necessary data, including:
- Advertising ID or the device's advertising identifier;
- Device and operating system information;
- Approximate country or region;
- Ad impressions;
- Ad clicks;
- Rewarded ad completion status;
- Data used to measure advertising effectiveness and prevent advertising fraud.

This data is used to display advertisements, provide rewards when you watch rewarded ads, measure advertising campaign effectiveness, limit ad frequency, and prevent advertising fraud.

2.6. Device, Analytics, and Technical Error Data

To improve game quality and troubleshoot issues, we may collect certain technical data, including:
- Device type, device model, and manufacturer;
- Operating system and operating system version;
- Game version;
- Device language;
- Approximate country or region;
- IP address;
- Session duration;
- In-game events;
- Performance data;
- Error reports, crash logs, and technical diagnostic information.

This data helps us detect bugs, optimize performance, improve tutorials, balance difficulty, analyze player retention, and improve overall product quality.

2.7. Customer Support Data

When you contact us for support, we may collect the information you provide, including:
- Email address;
- Player ID;
- Character name or nickname;
- Support request content;
- Screenshots, videos, error logs, or attachments that you send;
- Device information, game version, and error description.

We use this information to verify accounts, process requests, recover data where possible, resolve technical issues, and improve our support services.

2.8. Information We Do Not Intentionally Collect

Unless stated in this Policy or permitted by you, we do not intentionally collect the following information:
- Google or Apple account passwords;
- Full credit card information or bank account information;
- Phone contacts;
- SMS messages;
- Call history;
- Precise GPS data;
- Camera or microphone data, unless the game includes a feature that requires such access and you grant permission;
- Medical records, religious information, political views, or other sensitive data that is not necessary for the game.

If the game adds features in the future that require special permissions, we will update this Policy and/or request your permission as required by the platform and applicable law.

3. How We Use Information

We use the information we collect for the following purposes:
- To operate, maintain, and provide the game;
- To create, authenticate, and manage player accounts;
- To save and synchronize game progress;
- To provide player profiles, avatars, nicknames, and related features;
- To process in-app purchases and grant in-game items;
- To provide advertisements, rewarded ads, and advertising measurement;
- To analyze gameplay behavior in order to improve gameplay, difficulty, tutorials, events, and new features;
- To detect, investigate, and prevent fraud, hacks, cheats, data modification, refund abuse, rewarded ad abuse, or abnormal behavior;
- To fix bugs, analyze crashes, optimize performance, and improve game stability;
- To support players, process complaints, recover accounts, and respond to requests;
- To send game-related notifications, updates, maintenance notices, events, or important changes, if you allow us to do so;
- To comply with legal obligations, platform requirements, terms of service, and security policies.

4. Login with Google and Apple

The game may allow you to log in with Google or Apple in order to save game progress, synchronize data, and recover your account.

When you use this login feature, the relevant platform may share certain basic information with us, such as account ID, email, display name, or profile picture, depending on the permissions you grant and the policies of that platform.

We use login information only to:
- Authenticate the player account;
- Link game data to your account;
- Save and recover game progress;
- Support account-related issues or support requests;
- Prevent fraud, abuse, or unauthorized access.

You can manage the application's access permissions through your Google account, Apple account, or device settings.

5. Advertising and Analytics

The game may use third-party advertising, analytics, and crash reporting services to operate and improve the product. These services may include, depending on the game version:
- Google AdMob;
- Google Firebase Analytics;
- Firebase Crashlytics;
- Google Play Games Services;
- Apple Game Center;
- AppLovin;
- Unity Ads;
- ironSource / LevelPlay;
- Meta/Facebook SDK;
- Other advertising, analytics, or anti-fraud platforms.

The actual list of services may change depending on the game version, country, platform, or operational needs. These third parties may process certain data according to their own privacy policies.

We encourage you to read the privacy policies of the third-party services used by the game. We do not fully control how third parties process data outside the scope of our game.

6. In-App Purchases

The game may offer virtual items, virtual currency, offer packages, battle passes, subscriptions, or other paid content.

In-app purchase transactions are processed by Google Play, the Apple App Store, or the applicable payment platform. We use necessary transaction information to verify purchases, grant items, resolve purchase issues, support transaction restoration, and detect refund abuse or payment fraud.

Virtual items and virtual currency in the game may only be used within the game, have no cash value, cannot be transferred outside the game, and may be subject to the game's Terms of Service.

7. Anti-Fraud, Security, and Fair Play

To protect players and maintain a fair environment, we may use account data, device data, gameplay data, purchase data, advertising data, and activity data to detect, investigate, or prevent:
- Hacks, cheats, bots, macros, or automated software;
- Modification of the client, APK, memory data, or save files;
- Connection interference, forged requests, or vulnerability exploitation;
- Creation or use of invalid items, currency, or rewards;
- Rewarded ad abuse;
- Refund abuse;
- Leaderboard, event, or mission fraud;
- Destructive behavior, spam, scams, or violations of the Terms of Service.

If a violation is detected, we may apply necessary measures, including warnings, item revocation, data adjustment, temporary suspension, permanent account ban, or other measures under the Terms of Service.

8. How We Share Information

8.1. With Service Providers

We may share data with service providers that help us operate the game, including:
- Server, data storage, and cloud services;
- Analytics services;
- Error and crash reporting services;
- Advertising and ad measurement services;
- Payment and transaction verification services;
- Customer support services;
- Security, anti-fraud, or anti-abuse services.

These parties are only permitted to process data to the extent necessary to provide services to us, or according to their own policies if they act as independent data controllers.

8.2. With Login Platforms and App Stores

When you use Google, Apple, Google Play, the Apple App Store, or related platforms, certain data may be processed by those platforms according to their own policies.

8.3. When Required by Law

We may disclose information if necessary to comply with laws, regulations, lawful requests from competent authorities, legal proceedings, or to protect the rights, property, and safety of us, players, or third parties.

8.4. Business Transfers

If we are involved in a merger, acquisition, restructuring, asset transfer, or change of ownership, user information may be transferred as part of that transaction, to the extent permitted by law.

9. Data Retention

We retain your information for as long as necessary to serve the purposes described in this Policy, including operating the game, saving progress, providing support, processing transactions, maintaining security, preventing fraud, resolving disputes, and complying with legal obligations.

Retention periods may vary depending on the type of data:
- Account and game progress data: retained while the account remains active or until you request deletion, unless retention is required for legal or security reasons;
- Transaction data: retained as required for accounting, tax, app store, or related legal obligations;
- Customer support data: may be retained to process requests, resolve disputes, and improve support quality;
- Analytics and crash data: usually retained for the period necessary to analyze, fix bugs, and improve the game;
- Anti-fraud or violation data: may be retained for a longer period if needed to protect the game, players, and systems.

When data is no longer needed, we will delete, anonymize, or aggregate it in a reasonable manner.

10. Account Deletion and Data Deletion

You may request deletion of your account or personal data by contacting us through:
Email: support@skylicht.com
Data deletion request page: https://mech-survival.skylicht.com/deletion

When submitting a request, please provide the information necessary for us to verify your account, such as:
- Player ID;
- Email linked to the account;
- Platform used: Android or iOS;
- Screenshot of the in-game profile, if needed;
- Description of your request.

After verification, we will process the deletion request within a reasonable period in accordance with applicable law and platform policies.

11. Your Rights and Choices

Depending on the jurisdiction where you live, you may have certain rights regarding your personal data, including:
- Request access to your personal data;
- Request correction of inaccurate information;
- Request deletion of your account or personal data;
- Withdraw consent, where processing is based on consent;
- Object to or restrict certain data processing activities as provided by law;
- Disable personalized advertising through device settings or advertising platform settings;
- Manage notification permissions, login permissions, and application permissions through device settings.

To exercise these rights, please contact us using the information in the "Contact" section. We may need to verify your identity or account ownership before processing your request.

12. Children's Privacy

Our game is not directed to children under the minimum age required by the laws of the user's country or region.

We do not knowingly collect personal information from children without valid consent from a parent or guardian, where such consent is required by law.

If you are a parent or guardian and believe that a child has provided personal information to us without appropriate consent, please contact us. We will review the matter and take reasonable steps to delete such information if necessary.

13. International Data Transfers

Your data may be processed and stored in a country or region different from where you live, depending on the location of servers, service providers, advertising platforms, analytics platforms, or app stores.

When transferring data internationally, we will apply reasonable measures to protect the data in accordance with this Policy and applicable law.

14. Data Security

We apply reasonable technical, organizational, and administrative measures to protect your information from unauthorized access, loss, misuse, alteration, or unauthorized disclosure.

These measures may include:
- Transmitting data through secure connections where appropriate;
- Restricting internal access to data;
- Using authentication and access control systems;
- Monitoring errors, abnormalities, and fraudulent behavior;
- Updating systems to improve security.

However, no method of data transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security for your data.

15. Third-Party Services

The game may contain links, SDKs, advertisements, login features, payment platforms, or third-party services. Your use of those services may be governed by the third parties' own terms and privacy policies.

We are not responsible for the content, policies, activities, or data processing practices of third parties outside our control.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the game, services, technology, legal requirements, or business operations.

When there are significant changes, we may notify you through the website, in the game, through app stores, or by other appropriate methods.

Your continued use of the game after the Policy has been updated means that you agree to the new version of the Policy, to the extent permitted by law.

17. Contact

If you have any questions, requests, or complaints regarding this Privacy Policy or how we process data, please contact us:

Publisher Name: Skylicht Lab
Support Email: support@skylicht.com
Privacy Email: support@skylicht.com
Website: https://mech-survival.skylicht.com

We will review and respond to your request within a reasonable period in accordance with applicable law.